Accessibility Statement
What we aim for, where we fall short, and how to tell us.
Posttime is committed to making this website and the Posttime application usable by as many people as possible. This statement explains how we are doing against the recognised standard, including the parts we have not finished.
The standard we aim for
We aim to meet WCAG 2.1 level AA, the standard referenced by EN 301 549 and by accessibility law in the UK, the EU and elsewhere.
How we are doing
This website (posttime.uk) is, as far as we are aware, substantially conformant with WCAG 2.1 AA. It has a skip link, landmark regions, a heading structure, text alternatives for images, visible keyboard focus, and colour contrast that meets the required ratios. It sets no cookies and loads no third-party scripts.
The application (app.posttime.uk) is partially conformant. We audited it in August 2026 and fixed what we found in the same month:
- Colour contrast on all buttons and controls now meets the 4.5:1 ratio. Some buttons previously measured 2.8:1.
- Every screen now has a descriptive page title, a skip link and a main landmark.
Known problems
We would rather tell you what is not right than claim more than we can support. In the application:
- Heading structure is uneven. Some screens begin at a second-level heading rather than a top-level one, which makes navigating by headings less predictable.
- Disabled buttons are low contrast. Greyed-out controls are hard to read. The standard exempts inactive controls, but we accept it is not good enough.
- We have not completed screen-reader testing across every screen, so there may be problems we have not found — particularly in the more complex tables and in the accounting screens.
- Some data tables are dense and scroll horizontally on small screens.
Tell us if you hit a barrier
If you cannot use part of Posttime, please email support@posttime.uk and tell us what you were trying to do. We will reply within five working days and will tell you honestly whether and when we can fix it. If you need information in a different format, ask and we will provide it.
Enforcement
If you are not happy with our response, in the UK you can contact the Equality Advisory and Support Service. In the EU, your national enforcement body for the European Accessibility Act can take up complaints about services in scope.
How we tested
The application was tested in August 2026 by our own team, using automated colour-contrast measurement of computed styles across every screen, plus structural checks for page titles, landmarks, form labels, image alternatives and keyboard focus. It has not yet been assessed by an independent auditor.