Terms of Service & End User Licence Agreement

Last updated: 10 June 2026  ·  Effective: 10 June 2026
By creating an account, clicking “I agree”, or using Posttime, you accept these terms. If you do not agree, do not use the service.

1. Parties & definitions

This agreement is between Yeti Trading and Holding Company Limited, a company registered in England & Wales (no. 16962101) trading as Posttime (“Posttime”, “we”, “us”, “our”), and the individual or organisation that registers for or uses the service (“you”, “the customer”).

• “Service” means the Posttime web application, website and related documentation.
• “User” means an individual you authorise to access the Service under your account.
• “Customer Data” means the data you and your Users enter into or generate within the Service.
• “Subscription” means your paid plan giving access to the Service.

2. Licence to use Posttime

Subject to these terms and payment of the applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use the Service for your internal business purposes during your Subscription. The Service is licensed, not sold, to you.

You must not, and must not allow others to: (a) copy, modify or create derivative works of the Service; (b) reverse engineer, decompile or attempt to extract the source code, except to the extent this restriction is prohibited by law; (c) resell, rent, or provide the Service as a bureau or service to third parties; (d) remove or obscure any proprietary notices; or (e) use the Service to build a competing product.

3. Accounts & users

You are responsible for your account, for keeping log-in credentials confidential, and for all activity under your account. You must ensure your Users comply with these terms. Notify us promptly at posttimeuk@gmail.com of any unauthorised use. You must provide accurate registration information and keep it up to date.

4. Acceptable use

You agree not to use the Service to: break any law or regulation; infringe anyone’s rights; upload unlawful, harmful or malicious content; attempt to gain unauthorised access to the Service or its systems; interfere with or disrupt the Service; or place an unreasonable load on our infrastructure. We may suspend access where we reasonably believe these terms have been breached or to protect the Service or other customers.

5. Fees, billing & renewal

• Fees are as set out on our pricing page or in your order, in pounds sterling. We are not currently registered for VAT, so no VAT is added to our fees; should that change, VAT will be applied at the prevailing rate where applicable.
• Subscriptions are billed in advance on a monthly or annual basis and renew automatically for successive periods unless cancelled before the renewal date.
• Unless required by law, fees are non-refundable, and no credit is given for partially used periods.
• We may change pricing on at least 30 days’ notice, effective from your next renewal.
• If payment fails, we may suspend the Service after giving you notice and a reasonable opportunity to pay.

6. Your data

As between you and us, you own all Customer Data and are responsible for its accuracy, quality and legality, and for having the right to use it. You grant us a licence to host, process and transmit Customer Data solely to provide and support the Service.

Where we process personal data on your behalf, we do so as your processor in accordance with our Privacy Policy and data processing terms, and only on your documented instructions. You are the controller of that data. You are responsible for keeping your own backups of anything critical; we maintain backups as described in our security information but this does not replace your own records.

On termination you may export your Customer Data, and we will delete or return it within 90 days, except where we must keep it to meet a legal obligation.

7. Third-party services

The Service can connect to third-party products you choose to enable, such as QuickBooks Online and Companies House. Your use of those services is governed by their own terms, and we are not responsible for them. Enabling an integration authorises us to exchange the relevant data with that provider on your behalf.

8. Intellectual property

We and our licensors own all intellectual property rights in the Service, including its software, design, trade marks and documentation. Nothing in these terms transfers any of those rights to you other than the limited licence above. If you give us feedback or suggestions, we may use them without restriction or obligation to you.

9. Availability & support

We aim to keep the Service available and reliable but do not guarantee uninterrupted access. We may carry out maintenance, ideally with advance notice for planned work. We provide support by email during UK business hours at posttimeuk@gmail.com.

10. Warranties & disclaimers

We warrant that we will provide the Service with reasonable skill and care. Except as expressly stated, and to the fullest extent permitted by law, the Service is provided “as is” and “as available”, and we disclaim all other warranties, whether express or implied, including fitness for a particular purpose, satisfactory quality and non-infringement.

Posttime is a record-keeping and billing tool. It is not accounting, legal, tax or regulatory advice, and you remain responsible for the accuracy of your records, invoices and compliance. Nothing in these terms excludes liability that cannot be excluded by law (including for death or personal injury caused by negligence, or fraud).

11. Limitation of liability

Subject to clause 10, and to the fullest extent permitted by law:

• we are not liable for loss of profits, revenue, business, goodwill, anticipated savings, or for any indirect or consequential loss; and
• our total aggregate liability arising out of or in connection with the Service in any 12-month period is limited to the fees you paid to us for the Service in that period.

12. Indemnity

You agree to indemnify us against reasonable claims, losses and costs arising from your breach of these terms, your misuse of the Service, or Customer Data that infringes the rights of, or causes loss to, a third party.

13. Term & termination

This agreement runs for the duration of your Subscription. Either party may terminate: (a) at the end of the then-current billing period by cancelling; (b) immediately on written notice if the other materially breaches these terms and fails to remedy it within 14 days of being asked; or (c) immediately if the other becomes insolvent. On termination your licence ends and you must stop using the Service. Clauses that by their nature should survive (including 6, 8, 10–12, 15) will continue.

14. Changes to the service or terms

We may improve, change or discontinue parts of the Service. We may update these terms from time to time; if a change is material we will give reasonable notice by email or in the app. Continuing to use the Service after changes take effect means you accept the updated terms.

15. Governing law & jurisdiction

These terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except that we may bring proceedings to recover unpaid fees in any competent court.

16. General

These terms, together with our Privacy and Cookie policies, are the entire agreement between us. If any provision is found unenforceable, the rest remains in force. Our failure to enforce a right is not a waiver of it. You may not assign this agreement without our consent; we may assign it as part of a reorganisation or sale of our business. Neither party is liable for failure caused by events beyond its reasonable control. Nothing in these terms creates a partnership or agency between us.

17. Contact

Questions about these terms? Email posttimeuk@gmail.com or write to Yeti Trading and Holding Company Limited, Garden Flat, 48 Lower Oldfield Park, Bath, BA2 3HP, United Kingdom.

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Provided in good faith as a starting template and not as legal advice. It’s sensible to have it reviewed when your budget allows, and to complete the bracketed details before publishing.